Who we are
Frigiliana Guide is an independent local guide to the village of Frigiliana in Andalusia, Spain. When we say “we”, “us”, or “our” on this page, we mean the team behind Frigiliana Guide.
If you have any questions about how we handle your data, reach us at hello@frigilianaguide.com.
What data we collect
We only collect information that you give us directly or that is generated automatically when you visit our website.
| Data | How we get it | Why |
|---|---|---|
| Name & email | Contact form / direct email | To respond to your enquiry |
| Message content | Contact form / direct email | To understand what you’re asking about |
| Browsing data | Google Analytics (GA4) | To understand how visitors use the site so we can improve it |
We do not collect sensitive personal data (health, political opinions, religion, etc.) and we do not buy data from third parties.
Legal basis for processing
Under the General Data Protection Regulation (GDPR), we process your data on the following bases:
Legitimate interest — when you email us or submit a contact form, you’re asking us to get in touch. Processing your data to respond is a legitimate business interest.
Consent — for analytics cookies (Google Analytics), we rely on your consent. You can withdraw consent at any time by clearing your browser cookies or using your browser’s privacy settings.
Third-party services
We use a small number of third-party services to run this website. Each one only receives the minimum data needed to do its job.
| Service | Purpose | Data shared |
|---|---|---|
| Cloudflare Pages | Website hosting and delivery | Standard server logs (IP address, browser type, pages visited) |
| Google Analytics (GA4) | Anonymous website usage statistics | Pages visited, device type, approximate location (country level). IP addresses are anonymised. |
How long we keep your data
Email correspondence is kept for as long as we need it to respond to your enquiry. If the conversation goes cold, we delete your data within 12 months of our last contact.
Google Analytics data is retained for 14 months (the default GA4 retention period) and is not linked to your identity.
Your rights
Under GDPR, you have the right to:
Access your data — ask us what we hold about you. Correct it — if anything is wrong, let us know. Delete it — ask us to erase your data and we will, unless we have a legal reason to keep it. Object to processing — you can ask us to stop using your data. Data portability — request a copy of your data in a standard format.
To exercise any of these rights, email hello@frigilianaguide.com. We’ll respond within 30 days.
Cookies
This website uses cookies from Google Analytics to help us understand how visitors use the site. These cookies collect anonymous data about pages visited, time on site, and device type. No personally identifiable information is stored in cookies.
You can block cookies in your browser settings at any time. The website will continue to work normally without them.
Children
Our content is aimed at adults planning travel. We do not knowingly collect data from anyone under 16. If you believe we have, please contact us and we’ll delete it immediately.
Complaints
If you’re unhappy with how we’ve handled your data, you have the right to lodge a complaint with Spain’s data protection authority:
Agencia Española de Protección de Datos (AEPD)
www.aepd.es
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of the page will always reflect the most recent version. We won’t make significant changes without making it clear on the website.
Questions about your data?
Email us at hello@frigilianaguide.com and we’ll be happy to help.